Frequently Asked Questions


Why​ ​does​ ​a ​business​ ​need​ ​a ​website

You have a steady number of clients, but is your business living up to its full potential? There are potential customers out there that aren't aware of your business and the services you offer. 80% of the people today own smartphones and browse for businesses on the go. That's where a website plays its role. It helps you with an online presence and relevance to attract more potential customers.

Why does physical address of a business need to be entered at the time of website creation

The physical address of your business is used to link it to your website. In this way, when a customer is looking for your business, search engines give priority to local websites because of the search pattern of customers. Further, it helps customers navigate to your business when they search for it on their smartphones.

There's a lot of hype for SEO. What is SEO

Search Engine Optimization (SEO) is the process of increasing the quality and quantity of website traffic through organic searches. All major search engines display and rank websites and other content based on their relevance of the search term. There are various criteria for each search engine to rank higher. However, with Websmojo.com, a majority of the complexity behind ranking high in search engines for your website is done.

How does my location help in online exposure

A customer is looking for a certain business near them. You appear in the search results as the location of your business entered on your website is relevant to their search. You've gained a potential customer! Here's another example. You type into the Google search bar for a restaurant near you. The address and location information appear for relevant restaurants on the search results. You can then use this information to navigate to your business and avail its services!

What is Websmojo.com

Websmojo.com is a SaaS Platform that takes local Small and Medium businesses online within 15 minutes flat, lets them post updates to their website through the web, app and SMS platforms and helps them rank better for location-based searches on Google at an affordable price. You can look us up here Pricing Plans.

What does the Websmojo.com platform do

The Websmojo.com platform takes a step ahead and makes website creation easy and swift for any user that wants to get their business online. Furthermore, as you update your website regularly, our technology works at extracting the right keywords and ensures that your website is crawled. In this way, your business information is offered up relevantly to customers looking for your business or the service you provide. Simply put, we ensure what you are saying on your website, is read by your potential customers. And as long as that is relevant information, we create opportunities for your customers to get in touch with you.

Along with creating the website, does Websmojo.com handle SEO for the website too

Traditionally, once your website up and running, you would need to contact a digital marketing agency to get the SEO done for your website. It would require you to make an investment to maintain your SEO on a monthly or annual basis. Creating a website through our platform gets the SEO done for you. The technology used to manage your SEO intuitively and you don’t need to worry about the technical details at all.

Isn't updating a website with pages or content require technical skills

That’s the beauty of it. You can possess absolutely no technical skills and still add content or create pages on your website. Our dashboard is easy and intuitive to use. Furthermore, it is easier to make updates on your website through the app. As a result, you save time in waiting for your developer or designer to make updates for you.

How can I create or update a page on my website through the web dashboard

To Create a New Page, click on the Custom Pages option in the side panel, then the Add New Page button and create your custom pages. You can Update A Page by clicking on the pencil icon corresponding to the page you’d like to edit and update on your website.

How can I create or update a post on my website through the web dashboard

To Create A New Post, click on the Add A New Update button available on the top bar and add necessary content. To Update A Post, select the All Updates option on the side panel, then click on the post that you want to update and click on the pencil icon.

Does Websmojo.com have an app

Yes, we are happy to announce that we do have an app! It is available on the Google PlayStore or you can download it here Download.

How do I make updates to pages through the app

Proceed by clicking on the icon at the top left corner of the app and look for the Pages option. Scroll through the posts you’d like to update, add the content you need to change and click on the submit button. Your page is now updated.

How do I create posts through the app

You can click on the icon at the top left corner of the app and look for the Web Posts option. Then click on the pencil icon at the bottom right corner to open the window and enjoy creating your post!

What is the ‘SEO tags’ section while creating or updating posts and pages

The SEO tags section is where you can add the keywords that you would preferably want to rank for when customers search for a service or business on all major search engines. You can add as many keywords as you’d like.

If I've added content to a page but don't want to publish it yet, will it be saved as a draft

Saving a page or post as a draft is not a part of our features yet. We will be rolling it out in our next update. Brace yourselves!

Is the dashboard available to use for free

The dashboard is available for use on a 30-days free trial after which you will need to buy a subscription to continue using our services. You can view our yearly subscription plans here Pricing Plans.

Where can I change my business information

On the Dashboard - you can edit your Business Profile information by clicking on the Business Profile option from the side panel of the dashboard. On the App - you can edit your Business Profile information by clicking on the Business Profile option from the options panel of the app.

What is the process for subscribing to a plan

Select the plan of your choice from the Pricing Plans option on the App or the Subscribers option on the dashboard. Once you’ve selected the plan of your choice, it will lead you to fill out a form with your personal information. After you’ve entered your details, you can proceed to pay for the subscription. On the success of the payment, you’ll receive an email with the receipt of the payment made to the email address entered in the previous step.

I am limited to a certain number of features, how can I activate them

This may be due to the expiry of your 30 days trial period. To continue using our services, you will need to subscribe to the InstaWeb plan of your choice. You can view our yearly subscription plans here Pricing Plans.

I want to buy a domain through Websmojo.com, how can I do that

Click on the Settings option from the side panel of the web dashboard. You will be presented with a window to book a custom domain or to add an existing one. To book a custom domain, click on the button to book a custom domain. It will take you to a page that will allow you to enter the domain name you wish to book to check its availability. You can then go ahead and book your favorite domain.

I want to link my existing domain to the website, what are the steps to add it

Begin by clicking on the Settings option from the side panel of the dashboard. You will be presented with a window to book a custom domain or to add an existing one. If you want to book a custom domain, click on the button to book a custom domain. It will take you to a page that will allow you to enter the domain name you want to link to your website. Your website is now on your chosen domain.

Why should I update my website regularly

Users visit websites that are updated regularly and stay fresh because an updated website is a trusted website. You can take an example of any E-commerce website in the market. They are consistently updating their websites with new offers and promotions. An added advantage here is that search engines crawl websites that are updated regularly and have relevant content to display to the users. Want to know a secret? You can update your pages and posts through the app as well!

Can I share my posts on social media

On the Dashboard - While creating a post, as you scroll down, you will find an option to share your posts on your social networks. If you aren’t connected to your social accounts, you should connect to your preferred sharing account by going to the Business Profile option on the side panel of the dashboard, scroll below and connect to your account by entering your account information. On the app - While creating a post, you can toggle the button to share your post on social media before you proceed to publish your post. If you aren’t connected to your social accounts, you should connect to your preferred sharing account by going to the Business Profile option on the side panel of the app, scroll below and connect to your account by entering your account information.

I am unable to share my post on social media. Is the web page broken

It is likely that you haven't linked your social media accounts to your website. You can link your social accounts by going to your business profile settings and connect to your applicable accounts.

What content should I add to my website

We would advise you to add content that describes your business and its services. Content could be short term or long term descriptions. Traditionally, websites embed keywords within their content for SEO purposes. However, you don’t need to worry about it. Just update content in a comprehensible manner. Our technology will do the rest.

Is there a way for potential customers to contact the business directly

Each and every one of our templates has a contact form that lets potential customers contact your business directly and gain a potential lead. These contact forms are located at the bottom of every page created.

Are there templates available for E-commerce

Yes, there are templates available for designing an e-commerce website fit for your business. You can change them through the option on the side panel and select the template that suits your business the best!

Where can I monitor the analytics of my website

You can view your analytics on the dashboard homepage or the app landing screen when you log in or you can click on the Analytics option from the panel on the left to get more details on your visits, subscribers, and orders.

How will SEO help in the growth of my business

As you continue to update your website regularly with content and in other ways through promotions, offers and much more, you move up the ranks when users look for your business and gain more traffic and leads. Isn’t that good enough for your business?

How long would it take for SEO to improve my business and to begin attaining traffic through organic web searches

To be honest, there isn’t an exact amount of time that we can estimate. But through regular updates say 2-3 times a week, your website will start climbing up the ranks of Google Search Results within a minimum of a month. It will be counted as your organic web traffic. Of course, it would require you to create fresh and unique content on a regular basis.

Does Websmojo.com provide inorganic growth

Among our list of subscriptions, we do have an InstaMarketing subscription that will help you with inorganic growth. You can view the details of the subscription plan here Pricing Plans. The method used to boost inorganic growth is precise and not random.

How do I know whether Websmojo.com is the platform for my business

The metric to measure it would be the increase in the number of leads and conversions over time. Another factor would be a spike in the number of people that visit your website with regular updates.

What is organic web traffic

Take an example of your business. Let’s say you provide financial services to users like loans. When a user searches online for a financial service, your company appears in the search results and the user visits your website. The user visited your site by searching for your business organically and not in the form of paid advertising. Users that visit your website in this way contribute to organic web traffic.

Where can I view the orders made for products on my website

You can view them on the dashboard through the Order Enquiries option on the side panel and through the app in the very same way. You will receive an entire page of details related to the orders made through your website.

Where can I view the updates made to my websites

You can view them on the dashboard through the All Updates option on the side panel and through the app in the very same way. You will receive an entire page of details related to the updates made on your website. You can also preview and edit the posts and pages that you wish to modify.

How can I add new pages? Can I add pages through the app

Yes! You can create pages through the app as well! You can go the pages option from the options panel and create away! On the Dashboard, select custom pages from the side panel and enter the content you’d like to be displayed on the page.

What are the plans offered on Websmojo.com

We offer subscriptions on a yearly basis. They are classified as InstaWeb and InstaMarketing price plans. You can view more details of each of our plans here Pricing Plans.